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What are the contact details for Ulink Myanmar?
Hotline: +959661108822  claims@ulinkmyanmar.com Address:  Room 16-09, Office Tower 2, Times City, Hanthawaddy Road, Kamayut Township, 11041, Yangon.       
Thu, 30 Mar, 2023 at 12:14 AM
What hours do Ulink Myanmar’s customer service team operate?
Request for LOG:   24/7 (အာမခံကြောင်း ထောက်ခံစာ တောင်းဆိုရန် - ၂၄/၇)  All other enquiries: Office hours only (8:30am – 5:30pm), excluding weekends and pub...
Thu, 30 Mar, 2023 at 12:15 AM
What is the difference between a panel clinic/hospital and a non-panel clinic/hospital?
Ulink Myanmar can issue a letter of guarantee (LOG) to a panel clinic/hospital. With a LOG, members do not have to pay the clinic/hospital if members’ treat...
Thu, 30 Mar, 2023 at 12:17 AM
How to request LOG for outpatient GP & specialist medical appointment?
For scheduled outpatient appointments, please send a LOG request at least 3 – 4 hours before members’ appointment time. ပြင်ပလူနာ ဌာန များအတွက် ဆရာဝန်မ...
Thu, 30 Mar, 2023 at 12:18 AM
What are the necessary Data for LOG Service?
Members are to arrange medical arrangements and email required info to Ulink at the email address stated on members’ insurance card. The required informati...
Thu, 30 Mar, 2023 at 12:23 AM
After seeking treatment at a hospital, how do I submit a claim?
After treatment, please pay the clinic/hospital’s invoice first. Thereafter, members may submit a claim for the medical charges via email. Ulink shall proce...
Thu, 30 Mar, 2023 at 12:25 AM
How to request an LOG for inpatient admission/ surgery?
For inpatient admission/surgery, please notify Ulink at least 3 to 5 working days before or, for emergency cases, as early as possible to avoid delay in LOG...
Thu, 30 Mar, 2023 at 12:26 AM
How do I check if my treatment is coverable?
Before visiting a clinic or hospital, please send the following information to the Ulink email stated on members’ insurance card:    Name, NRIC no.,...
Thu, 30 Mar, 2023 at 12:27 AM
How long is the LOG valid for?
LOG is valid for 1 week from the date of issue. For any change of diagnosis, treating doctor, or appointment time, please email Ulink to issue a revised LO...
Thu, 30 Mar, 2023 at 12:30 AM
What are important things to note and T&C for use of LOG service at panel hospital/ clinic?
Direct billing/cashless treatment is only available if a membership card and/or photo ID is presented by the member. အဖွဲ့ဝင်ကဒ်ပြား (သို့မဟုတ်) သက်သေခ...
Thu, 30 Mar, 2023 at 12:32 AM