General FAQs
Ulink Myanmar can issue a letter of guarantee (LOG) to a panel clinic/hospital. With a LOG, members do not have to pay the clinic/hospital if members’ treat...
Tue, 28 Mar, 2023 at 3:28 PM
For scheduled outpatient appointments, please send a LOG request at least 3 – 4 hours before members’ appointment time. ပြင်ပလူနာ ဌာန များအတွက် ဆရာဝန်များ...
Tue, 28 Mar, 2023 at 3:26 PM
For inpatient admission/surgery, please notify Ulink at least 3 to 5 working days before or, for emergency cases, as early as possible to avoid delay in L...
Thu, 1 Sep, 2022 at 12:11 PM
For emergency cases, please visit the nearest panel hospital/clinic and present a membership card / NIRC for them to contact Ulink. Ulink will issue a LOG...
Tue, 28 Mar, 2023 at 3:40 PM
Before visiting a clinic or hospital, please send the following information to the Ulink email stated on members’ insurance card: Name, NRIC no., p...
Tue, 28 Mar, 2023 at 3:44 PM
LOG is valid for 1 week from the date of issue. For any change of diagnosis, treating doctor, or appointment time, please email Ulink to issue a revised L...
Thu, 24 Dec, 2020 at 2:27 PM
Direct billing/cashless treatment is only available if a membership card and/or photo ID is presented by the member. အဖွဲ့ဝင်ကဒ်ပြား (သို့မဟုတ်) သက်သေခ...
Tue, 28 Mar, 2023 at 4:00 PM
Please complete the insurance claim form and email it together with receipts/invoices, including name & date medical certificates, lab test ...
Tue, 28 Mar, 2023 at 4:05 PM
Please email to the email address - claims@ulinkmyanmar.com stated on members’ insurance card and we will get back within 3- 5 working days. လူကြီးမင်...
Fri, 31 Mar, 2023 at 3:45 PM
Members can check with their HR or broker for details of members’ policy and benefits. Alternatively, please email Ulink at the email address stated in me...
Fri, 31 Mar, 2023 at 3:52 PM