MGEN

What are the contact details for Ulink Myanmar?
Hotline: +95977388811 claims@ulinkmyanmar.com Address:  Room 16-09, Office Tower 2, Times City, Hanthawaddy Road, Kamayut Township, 11041, Yangon.      ...
Fri, 31 Mar, 2023 at 3:58 PM
What hours do Ulink Myanmar’s customer service team operate?
Request for LOG:   24/7   All other enquiries: Office hours only (8:30am – 5:30pm), excluding weekends and public Holidays  အာမခံကြောင်း ထောက်ခံစာ တေ...
Fri, 31 Mar, 2023 at 4:00 PM
What is the difference between a panel clinic/hospital and a non-panel clinic/hospital?
Ulink Myanmar can issue a letter of guarantee (LOG) to a panel clinic/hospital. With a LOG, members do not have to pay the clinic/hospital if members’ treat...
Tue, 28 Mar, 2023 at 3:02 PM
How to request LOG for outpatient GP & specialist medical appointment?
For scheduled outpatient appointments, please send a LOG request at least 3 – 4 hours before members’ appointment time. ပြင်ပလူနာ ဌာန များအတွက် ဆရာဝန်မျ...
Fri, 31 Mar, 2023 at 4:02 PM
What are the necessary Data for LOG Service?
Members are to arrange medical arrangements and email required info to Ulink at the email address stated on members’ insurance card. The required informatio...
Wed, 29 Mar, 2023 at 5:05 PM
How to request an LOG for inpatient admission/ surgery?
For inpatient admission/surgery, please notify Ulink at least 3 to 5 working days before or, for emergency cases, as early as possible to avoid delay in LOG...
Fri, 31 Mar, 2023 at 4:14 PM
How do I check if my treatment is coverable?
Before visiting a clinic or hospital, please send the following information to the Ulink email stated on members’ insurance card:    Name, NRIC no., p...
Fri, 31 Mar, 2023 at 4:46 PM
How long is the LOG valid for?
LOG is valid for 1 week from the date of issue. For any change of diagnosis, treating doctor, or appointment time, please email Ulink to issue a revised ...
Wed, 29 Mar, 2023 at 8:41 PM
What are important things to note and T&C for use of LOG service at panel hospital/ clinic?
Direct billing/cashless treatment is only available if a membership card and/or photo ID is presented by the member. အဖွဲ့ဝင်ကဒ်ပြား (သို့မဟုတ်) သက်သ...
Wed, 29 Mar, 2023 at 9:05 PM
After seeking treatment at a hospital, how do I submit a claim?
Please complete the insurance claim form and email it together with  receipts/invoices, including name & date  medical certificates,  lab test re...
Fri, 31 Mar, 2023 at 4:52 PM